Reviewed 7 October 2026
Moya is a private data-free app — not a SASSA app. It doesn’t run its own SASSA system. What it does is open the official SASSA website inside the app without using your mobile data, through reverse-billed data agreements with the mobile networks.
Not endorsed by SASSA. Moya’s maker, Datafree, states plainly: it has “never claimed that Moya is an official SASSA application” and the app has no affiliation with any government entity. Using Moya does not give your application any special treatment.
How it works
- Install Moya from your official app store (Google Play Store or Apple App Store) — search “Moya App” and confirm the developer is the official one. Don’t download it from random websites or APK files; fake clones exist.
- Open the app and go to Discover → Services, then open the SASSA SRD option.
- The official SRD page loads inside the app — the real srd.sassa.gov.za, just without data charges. Enter your ID number and the cellphone number you applied with, exactly as on the official site.
Your details go into the official SASSA page, not into Moya. Datafree states: “In no way do we interfere with, play a part or collect data related to a user’s application on the SRD website.”
What it can and can’t do
- Can: let you check your status, follow appeal links, and open banking-details updates on the official site without spending mobile data — useful if you’re out of airtime.
- Can’t: speed up, fix, or influence your application in any way. It never touches your SASSA record. If the official site itself is down or slow, Moya can’t get through either.
- Data-free has limits: the data-free arrangement covers the app’s own services on supported networks (reported as MTN, Vodacom, Cell C, and Telkom). Links that leave Moya’s world can use your normal data — and the network list can change, so check inside the app.
If you don’t want another app.
You don’t need Moya. The same official pages work in any browser at srd.sassa.gov.za, and the toll-free call centre 0800 601 011 costs nothing to call. Moya is simply a data-saving doorway for people without data — not a requirement, and not an official channel.
Sources
- Datafree/Moya official statement — “never claimed that Moya is an official SASSA application”; acts as #datafree conduit to srd.sassa.gov.za: https://moya.app/news/moya-is-not-fake-🤣/
- Connecting Africa — reverse billing agreements with SA’s four major networks; ~6.5M active users: https://www.connectingafrica.com/innovation-hub/sa-s-data-free-moyaapp-hits-10m-downloads
- Gadget — reverse billing with MTN, Vodacom, Cell C, Telkom: https://gadget.co.za/moya/
Keep reading
- How to check your SASSA status — the official route, step by step
- Common SRD problems and fixes — when the portal won’t cooperate
- How to contact SASSA — verified official channels only
Independent website — not SASSA, not the government. We write guides only. We never ask for your ID number, OTP, cellphone number, or banking details.